Elizabeth Stokoe

Elizabeth Stokoe PhD CPsychol HonFBPsS is a professor in the Department of Psychological and Behavioural Science at The London School of Economics and Political Science. She conducts conversation analytic research to understand how talk works - from first dates to medical communication and from sales encounters to crisis negotiation. She has published over 170 scientific papers and books, including a popular science book about conversation analysis (Talk: The Science of Conversation).

In 2011, Elizabeth pioneered a new method for turning her research findings about (in)effective communication into a training approach CARM – the Conversation Analytic Role-play Method, for which she won a Wired Innovation Fellowship. She has run hundreds of CARM workshops, lectures, and interventions, and shaped communication practice across public, private, and third sector organizations. She has also worked directly as an Industry Fellow in ‘software as a service’ technology companies Typeform and at Deployed. Elizabeth’s next book will be an academic/industry partnership project on conversation analysis and conversational technologies (with Cathy Pearl, Google, and Dr Saul Albert, Loughborough).  

Elizabeth is passionate about science communication and busting the many myths of human communication. She has given numerous public science talks including at TEDx, The Royal Institution of Great Britain, Google, Microsoft, Latitude, Cheltenham Science Festival, and New Scientist Live. Her research and biography were featured on BBC Radio 4’s The Life Scientific. During the Covid-19 pandemic, she participated a behavioural science sub-group of the UK Government’s Scientific Advisory Group for Emergencies (SAGE); acted as a consultant for the Scottish Parliament, and is a member of Independent SAGE behaviour group. In 2021 was awarded Honorary Fellowship of the British Psychological Society.

What clients say about Liz Stokoe:

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"Liz is excellent. The feedback from customers keeps coming as Liz made them think so much."

- Corporate client

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"Liz was amazing. We loved having her on stage. The reason for the '3' out of '5' on if we would book her again is only if we had a talk that was on a similar topic! Otherwise, 5/5 for everything."

- Eddie Guevarra, Consalia

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"I love this, Liz! When we better understand the science behind it, we can nudge high-stakes conversations in a more positive direction. Take investor and founder conversations. Understanding what is happening in the conversation, especially when gender bias is at play, completely changed how I engaged in investment discussions."

‍- Emma Rees, Event Attendee

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"Amazing presentation today, thank you so much for sharing!"

- Will Moncur-Brown, Event Attendee